Ian Kirk
Overview
Over ten years estimating, purchasing, and computer support in a manufacturing environment
Contract hardware technical support in a call center environment
Experiences & Skills
Purchase & Estimating
Examined customer supplied drawings and specifications, and determined the best method to achieve the customer's requirements while
effectively using the company's experience, skills, labor availability and equipment.
Solicited and evaluated bids from multiple vendors, including, but not limited to: outside vendors, outside services, and raw materials.
Drafted parts and components from customer and internal drawings and documentation.
Negotiated both price and time until delivery, with purchase order amounts of up to $500,000, and supervised the completion of purchase orders.
Worked with vendors to maintain supply quality and resolve problems with nonconforming material.
Analyzed IT needs, compared vendors and products, presented findings to management, and purchased items.
Administration
Authored and edited letters to customers regarding contracts and project issues.
Maintained contracts, job, and vendor records, including management and design of databases.
Document control per company Quality Assurance Manual (per MIL-I-45208A and parts of MIL-Q-9858A).
Generate documentation for Quality Assurance Manual.
Create forms in MS Word and MS Excel for intracompany use.
Generate documentation for Quality Assurance Manual.
Create forms in MS Word and MS Excel for intracompany use.
Supervision & Training
Trained and supervised a new Contracts Administrator.
Trained staff on computer use and company form use.
Project Management
Follow jobs from estimation stage to completion stage.
Maintain contact with the customer to enhance both the product and relationships.
Computer Management
Installed and maintained DSL router hardware and cabling for seventeen desktop computers.
Maintained seventeen desktop computers and users, including: training; installation of new software and hardware; and technical support for both hardware and software applications.
Created and maintained document templates for procurement and estimating, project management, and equipment listings.
Addressed company Internet site issues, and worked with web designer to create a new online image for the company.
Managed web site and domain.
Email administration.
Provided phone support to end users.
Computer Skills
Windows [Microsoft]
Word [Microsoft]
Excel [Microsoft]
Outlook [Microsoft]
Access [Microsoft]
AutoCAD [Autodesk]
Publisher [Microsoft]
HTML
FTP
WordPerfect 8 [Corel]
Employment
Buyer
MacKay Manufacturing
Spokane, WA
Sep 2003 - present
Purchasing in high volume manufacturing environment
Recruited bids from vendors and outside service providers
Established and maintained strong relationships with clients and vendors
Oversaw project progression
Assisted in issues management
Technical Support Professional
Provisional Technical Services
Spokane, WA
(Contracted to Software Spectrum
Liberty Lake, WA)
Dec 2002 - Jan 2002
Provided Technical Support to Microsoft Hardware customers
Full Time Call Center
Estimator Assistant
Allied Engineering & Production Corporation
Alameda, CA
Jun 1995 - Nov 2002
Analyzed project specifications on a wide range of projects
Drafted material requirements from project drawings
Recruited bids from vendors and outside service providers
Established and maintained strong relationships with clients and vendors
Oversaw project progression
Maintained strict budget requirements
Assisted in issues management
Education
University of Idaho
Moscow, ID
Bachelor of General Studies
University of Idaho
Moscow, ID
Aug 2006 - May 2007
General Studies
Aug 1994 - May 1995
Major: Geography
Humboldt State University
Arcata, CA
Aug 1990 - Jun 1994
Major: Wildlife Management/Theater Arts